Shipping Policy

Last updated: June 2026

 

All AYOPSYCHOO orders are shipped from New York, USA.

 

Processing Time

After we receive your completed mold back, please allow 7 to 10 business days for your piece to be handcrafted. You will receive a shipping confirmation email with tracking once your order has been dispatched.

 

Domestic Shipping (United States)

Standard Shipping: Free on orders $70 and above. $8.00 flat rate on orders under $70. Express Shipping: $15.00. Estimated delivery 2 to 3 business days after dispatch.

 

International Shipping

We ship internationally via DHL Express and USPS. International shipping rates are calculated at checkout based on your location and order weight. Delivery times vary by destination. Customers are responsible for any customs duties or import taxes charged by their country.

 

Tracking

All orders include tracking. You will receive a tracking number by email once your order ships. You can track your order directly on the carrier website.

 

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If your tracking shows delivered but you have not received your order, please contact the carrier and your local post office first, then reach out to us and we will do our best to assist.

 

Contact

For shipping questions contact us at ohsopsycho100@gmail.com or DM @ayopsychoo on Instagram.